Legal

Shipping Policy

We offer free shipping across India and all orders are shipped through our trusted courier partners.

 

ORDER CONFIRMATION & TRACKING

- You will receive an order confirmation notification as soon as your order is placed

- You can track your order anytime via the order tracking page on hourstudio.in

- For any help, reach us at hello@hourstudio.com or call our Customer Helpline

 

DELIVERY TIMELINE

- Orders are typically delivered within 2–10 working days depending on your location

- Delivery timelines may vary by pin code

- You can check the estimated delivery date on the tracking page once your order is dispatched

 

SAFE & SECURE DELIVERY

- To protect every delivery, we may use OTP-based verification at the time of handover

- The OTP will be sent to your registered mobile number

- In some cases, identity proof of the recipient may be required for verification

 

NOTE

- Inspect the outer packaging before accepting delivery

- If the box appears damaged or tampered with, refuse the delivery

 

 

For help, reach us at hello@hourstudio.com or call our Customer Helpline 8448760135

Mon – Fri, 10 AM – 6:30 PM IST